Symptom
You added tools to your MCP server, but they do not appear in your AI client.Causes
- Your AI client cached an older tool list and needs a manual refresh.
- The tools are not configured correctly on your server.
- An app connection has expired.
- Your server URL or connection token is incorrect in your AI client’s configuration.
How to fix it
1
Refresh your client's tool list
Some clients cache the tool list and need a manual refresh:
- ChatGPT: Go to Connector Settings, select your Zapier connector, and select Refresh.
- Claude Desktop: Restart the application.
- Cursor or VS Code: Reload the window or restart the editor.
- Other clients: Check the client’s documentation for how to refresh the MCP tool list.
2
Check tool configuration
Go to the Zapier MCP dashboard and select your server.
- Managed mode: Confirm the tools appear on the Configure tab and are enabled.
- Agentic mode: Tools are discovered dynamically. Check the Configure tab for any warning icons on app connections rather than checking for individual tools.
3
Check your app connection
If a tool shows an alert icon beside its name, select the menu icon beside the app name and select Update authentication to fix the connection.
4
Verify your connection details
For OAuth clients, disconnect and reconnect using the
Connect tab. For unlisted clients using a connection token, confirm the server URL in your AI client matches the one shown on the
Connect tab in the Zapier MCP dashboard.
Connect tab. For unlisted clients using a connection token, confirm the server URL in your AI client matches the one shown on the
Connect tab in the Zapier MCP dashboard.Still need help?
- Ask in the Zapier Community for advice from experienced Zapier users.
- Contact the Zapier MCP team for feedback or help.